2 /5 TRACY SMITH: I place and order from machine. I had to wait for more than 30 mins. I saw those customers who ordered by the till being served before me. It is not well organised. Those who order from the machine have to wait longer. I saw them putting the order from the till in the kitchen. However, there is no time limit to get the food for those who order from the machine. Find the guy quite racist. When l ask him how long l have to wait ,?" I told him its been half an hour since l place the order.He seems to not care. He said "l dont know how long you have to wait ". That was not polite. They seems to treat customer differently. A customer came previoysly and ask how long she has to wait. He went in the kitchen and move her order ticket as next to be prepared. He came in front and said 5 minutes to the customer. He then made me wait for more than 30 mins.Quite racist to be honest, discrimination customers with colour. If l knew, l will not order there. Never again, l am going to a place where customer with colour are being discriminated. No politeness. That was definitely racist attitude. Rubbish Customer Service !!