1 /5 stefan donat: Unfortunately, the service is extremely unreliable as items don’t arrive, and orders are inconsistent. It honestly isn’t worth calling the restaurant directly; you’re better off ordering through Deliveroo.
Our evening was ruined. We were expecting wine and starters, but an hour after placing the order, the rest of it still hadn’t arrived. After calling four times, the food was finally delivered. Then, unbelievably, another driver showed up with the exact same order.
Given that we had waited over an hour just for a cheap bottle of wine and two samosas, I said I’d keep the extra bottle since we’d been messed around so much. Instead, the driver called the restaurant to ask permission, and they refused. At that point, I had already requested a refund and hadn’t received it, the least they could have done was let us keep the extra bottle for the inconvenience.
Outrageous service. Use Deliveroo instead.
If there’s one thing that’s annoying is bad service. I understand it’s their business, and they’re busy but just be fair!