2 /5 Toni Cahill: I rarely leave negative reviews, but our recent visit to Harvester – The Hawth Park Inn was extremely disappointing from start to finish.
From the moment we arrived, things went downhill. The phone rang out loud for what felt like forever, disrupting the atmosphere and making it hard to relax. Dirty tables were left uncleared for over an hour, which created an unpleasant impression of the restaurant’s cleanliness and overall standards.
Our own table was not cleared between courses, and I had to ask twice for cutlery, which really shouldn’t happen at a well-established chain like Harvester. The entire restaurant felt dirty and in urgent need of a deep clean, from the floors to the sticky menus.
To make matters worse, I ordered the same main meal as my partner, but mine arrived without the fries. When we mentioned it to the server, there was no apology or urgency in correcting the mistake. Our starters were also missing the advertised sauces, and again, no one seemed particularly bothered.
The salad bar – usually a highlight – was empty and filthy, with bits of old food scattered around and no clean bowls or fresh options available.
Overall, this visit left a lot to be desired. I’ve had good experiences at other Harvester branches, but this location really needs urgent attention – both in terms of cleanliness and staff training. Sadly, I won’t be returning any time soon.