1 /5 Sarah Jaban: I stood in the café queue at 11:05 to order from the breakfast menu. By the time I reached the till to place my order, it was 11:30, and breakfast service had just ended, even though I’d been waiting the entire time. The person in front of me was able to order breakfast at 11:29, so it feels unfair that I missed out by just one minute. It would be great if there were a little grace period for customers who have already been waiting in line, the menu and on the TV/screens went out at 11:15 and then the lunch came on at 11:25. By that point I was at the till, unable to see the lunch menu and breakfast order ready to place . I’m a patient and reasonable person, but after waiting 20 minutes only to be told “no” to breakfast at exactly 11:30… come on! And then to be told, “We’re extremely busy, that’s why you’ve waited 20+ minutes” well, if that’s the case, at least offer a bit of grace to the 1-2 people who are here for breakfast menu.