3 /5 A Cruz: I don’t typically leave negative reviews unless I feel it’s helpful for constructive feedback. This was my first time dining here, and overall, the experience was okay.
The server was friendly and welcoming. We did have to wait a bit longer than expected for our food, but I understand it can get busy. We ordered bread with a side of olive oil and balsamic vinegar; however, the bread was cold and stale, making it quite difficult to chew. Perhaps that’s the intended preparation, but it didn’t meet our expectations.
On a positive note, the carbonara pasta was delicious, and the server added fresh cheese on top, which was a nice touch. I reminded our server that we had also ordered tiramisu, but unfortunately, it never arrived. After waiting 20–30 minutes for the check, we eventually went to the front to settle the bill. I mentioned the missing dessert to the gentleman at the desk, who was very apologetic and sincere. He did not charge us the dessert from our bill, which I appreciated.
While the visit had some highs and lows, I understand that restaurants can face busy periods. I hope to see improvements in service consistency should I decide to return.
