2 /5 Alastair Black: A really poor experience due to terrible serving staff. No attention or eye contact with guests. Didnt explain what dishes were and/or didnt know ( inexcusable with set taster menu). Staff leaning against walls, chatting amongst themselves, shirts untucked, sleeves un-buttoned. In a competitive sector staff need to realise no amount of reasonable food can make up for really poor customer engagement - level 3 NVQ? Who is instructing this? Mature retired guests are ladies and gentlemen not guys - get customer-centric and focussed. The older man from Engineering was the only one building rapport with customers
3 /5 Jackie: This restaurant is run my the students. They are nervous and lack confidence. Food is tasteless and we paid £30 each. The pictures on Google do not reflect the food we had. They tried but don’t expect too much. We had tasteless bread, dry carrots, undercooked Brussels. Don’t expect too much. I won’t return. Turkey was dry and tasteless. Dessert was good, however they didn’t make any provision for the dairy free guest and we informed them a couple of weeks in advance.
5 /5 Oliver Lester: So glad we managed to finally try Brooks. The food was very tasty, good quality and very good value for money. The students are the front of house and really put a lot of effort into the evening.
Highly recommended and can’t wait to come back.
4 /5 Sally Scoon: Students customer service was top notch and the food was well presented and yummy
Dr. Kelly Perona Came here with 4 adults, a 12 year old and 2 year old. They were so attentive, warm, and made wonderful suggestions. We got the Dinner for 4 & a chicken shawarma entree - we left with so many leftovers which made an excellent lunch the next day. I recommend this place and, if I were a local, would be visiting this place often.
Melissa Smyth Editing my last review because this place continues to be the best takeaway in Basingstoke. New dishes to add to our favourites are salt and pepper king prawns, satay chicken on sticks and the Singapore chow mein and rice dishes.
The rice dishes are exceptional. I also recommend pork with babycorn - mushroom curry - salt and pepper chicken - duck with mixed vegetables..... In fact I recommend it all.
Nature The Bee Lovely atmosphere, I was really pleased that we chose here for our Christmas party. The three bird festive pie was delicious. Super service and friendly staff
Zac This was the best seafood boil I ever had in London! Service is great! So flavourful and tender! Best crab ever. You can tell this food is made with love!
Kelly Wheeler I have been ordering from Olivetta for many years, the best authentic Italian pizza around! Always delivered hot & fresh. Very consistent. Very tasty. The delivery driver is always friendly & polite. I would highly recommend