1 /5 Bel Tilly (Baby girl): I am writing this post not about the food but on the unprofessional, rude and terrible phone manner. I fancied some African food and came across this establishment on deliveroo, I have never tried Ghanaian food so was excited to try. Unfortunately I have allergies, so I called to find out a few things before placing my order. Upon calling I was greeted rudely, seeing as though I am a customer calling, a better manner needs to be had! Asking my question she said "what?!" So I repeated just incase she didnt hear me, if someone has allergies and are calling they should not be questioned with a "why?!" If asked a simple question about a dish or what oil it is cooked in. So when I explained I have allergies aned need to know what things are cooked in, its like she didnt understand English and was repeating what I was saying and didnt know what allergies were. If you run a restaurant you need to know and not be rude! Someone could die from an allergic reaction, so they need to take this more seriously. I didnt order in the end because it was a fight just to get a simple question. Can somebody recommend a nice Ghanaian food spot in future as I am still craving African food! Please and thanks
Also as black people we need to do better in a place that is not for us, we need to come correct and run our establishments professionally, with great etiquette and properly! African or Caribbean! Ive experienced rudeness with both sides now!