2 /5 Jana: Very disappointing visit.
Delicatessen used to be one of our favourite restaurants, but it’s sadly not the same anymore. New menu or new chef - whatever it is, it is not working. Prices went up as well and I felt it was a total rip off for the whole experience.
By 2pm, sourdough bread had already run out and a pizza bread was offered instead. Sourdough bread is served with olive oil and date syrup - pizza bread is not the same.
Half of the desserts were unavailable. The main course took far too long to arrive and wasn’t great — thin flat bread turned to be very crispy and lacking the quality we remembered.
Service felt poorly supervised. A new staff member was left alone, tables were left uncleared for a long time, and basic details were missed (including asking if we wanted fresh cutlery when there was none on the table).
For the price point, this experience was not acceptable.
Hospitality is about care and attention — both were missing. We won’t be returning.