GAILs Bakery Exmouth Market - (Near City of London, london)

3 /5 Huelva Andalucia: Since the new manager, Nathan, took over last week, the atmosphere here has gone downhill. His behaviour toward customers is arrogant and unprofessional, which makes the whole place feel uncomfortable. We were loyal customers who came here almost every day for the food, coffee, and friendly service, but that experience has clearly changed. It’s frustrating to see such a great café spoiled by poor customer service from management. Sadly, if this continues, we won’t be coming back.

5 /5 Kelvin Pang: Been coming here for many months now, favourite coffee spot in London. Staff here are friendly and super knowledgeable. Deffo the best Gail’s team out there! Food is super fresh, with a large variety to choose from. Only downside is that it is so fresh that sometime there is no stock and you have to wait until the next batch is ready. Recommend coming here for a quick coffee or bite!

1 /5 sandra sousa: Im really disappointed with the new manager, Nathan. He needs to improve his manners with customers. We used to visit daily for great food and coffee, but since last week, dealing with him has become much harder. The atmosphere was once very pleasant, but now it feels spoiled by an arrogant, unprofessional manager. Its been our main coffee shop, but if things dont change, I dont think well be returning.

5 /5 Anatori Sealife: We stumbled upon Exmouth Market quite by chance yesterday and were delighted to find a familiar and trusted name – GAIL’s Bakery. It felt like a small reward after wandering through the charming street with its lively atmosphere and mix of cafés and shops. GAIL’s is one of those places where you know what to expect: reliable quality, friendly service, and a welcoming environment. This particular branch lived up to that reputation. The moment we stepped inside, the aroma of freshly baked bread and pastries set the tone. The staff were attentive, efficient, and genuinely warm, which made the experience even more pleasant. We ordered tea, coffee, a cinnamon bun, and a blueberry custard brioche – all staples for us when visiting GAIL’s. The drinks were spot-on: the tea brewed to the right strength, and the coffee had a lovely balance of flavour and depth. The cinnamon bun was just the way it should be – soft, slightly sticky, with just the right amount of sweetness. The blueberry custard brioche was a true highlight, with a creamy, indulgent filling complemented by the freshness of the fruit. The space itself is bright and comfortable, perfect for a short break or even a longer sit-down if you want to watch the world go by outside. The buzz of Exmouth Market adds to the charm, making it not just a bakery visit but part of a wider experience of this vibrant corner of London. Overall, this branch of GAIL’s reinforced why the brand is so well loved. Consistent quality, great bakes, and a calm, enjoyable setting – exactly what you hope for when you come across a trusted name in a new part of the city. Highly recommended.