1 /5 EM J CARTER: Ive just ordered a meal, 2 sides and 4 cans of diet coke. When my food arrived, the delivery driver told me 1 of my cans had burst, I said to the driver, ok things happen, they can just give me another can onto my order next time, when I got my food into the kitchen and opened the bags it wasnt 1 can it was all 4 of the cans that had burst and was leaking all over the place. I was told it was just the 1 can.
I rang up to make them aware of this and see what they could do. After being passed around on the phone, I was basically called a liar, completely dismissed what had happened and they stated the driver couldnt do that because he was a good driver basically called me a liar, no apology, no offer of reimbursement or customer service. Never experienced such terrible service, very unprofessional, inappropriate manner of dealing with a customer. Its a shame because Ive ordered twice before from Kosing and the food was nice. I wont be ordering again.