1 /5 Johny Edward: I am very disappointed with my recent experience at this Leon Ludgate branch. The food quality was extremely poor – it did not taste fresh, lacked flavour, and was far below the standard I expected. Furthermore, the service was even worse. Staff were inattentive and unhelpful, and when I raised concerns, the manager’s attitude was dismissive and unprofessional.
What makes this more disappointing is that I have visited other Leon restaurants where the food quality has always been very good, the service excellent, and the managers have been polite and professional. This branch, however, did not meet the same standards, leaving me with a very negative impression.
I hope Leon takes this feedback seriously and ensures that all their branches maintain the same level of quality and respect that customers usually associate with the brand.