1 /5 1 2: Came in for some sausages, fish and chips for my partners family, they just threw all the meat over the chips without asking, my partner is a strict vegetarian and found this upsetting, this alone wouldnt be the slightest probably but the woman serving was very insincere and unapologetic, she could see my partner was upset but just stared at her and didnt say anything, which only made us both feel worse,
The only thing she did say is that we shouldve let her know explicitly when ordering- which again is fair, except on other visits Ive asked her personally to do this and she hasnt done it once, never even seemed to care to remember that Id asked.
Absolutely ruined mine and my partners day I would recommend going to a friendly chippy, chippys are known for being friendly so this is very disappointing.
Just a bit more of a sincere response to a dietary requirement- Ive worked in catering my whole life, Ive had customers make mistakes when ordering and Ive always happily helped them and not made them feel like theyve messed up ordering, its just common courtesy, a fresh portion of chips wouldve cost them pennies, it wasnt busy at all there was no other customers, it was just lazy. I really hope theyd take other dietary requirements more seriously, I wonder if theyd have done anything differently if it was an allergy.
Also food was slightly undercooked and a little disappointing, I remember it being better here.