3 /5 Chris Cookson: As much as it pains me to do so, I can only give my experience at this establishment 3 (or 3.5) stars. As other reviewers have stated, the atmosphere is indeed very pleasant and the quality and presentation of the food is fairly good. The price–performance ratio, however, is quite high: I spent £150 (not including the tip) between the two of us on one main, one side, one glass of wine, and one hot drink per person. In my view, the quality of the food did not justify this price - for instance, I found my chicken (pictured) to be quite fatty and taste quite plain. My main qualm is the service. I have deducted a whole star on the grounds that I specified in the original booking AND over the phone that it was a special occasion - both a date night and a birthday - and I was assured something thoughtful would be arranged, such as a slice of cake and a candle, but this never happened. In addition, we were asked once every 10 minutes or so by a waiter whether "everything was alright" - easily half a dozen times during our meal. While doing so once or twice is certainly appreciated, asking so frequently felt like an interruption. I also noticed the waiter would sometimes serve me first before my female date, which is a rookie move. While it was a pleasant experience overall, I left feeling somewhat disppointed and frustrated. You can do better, Piccolino.
