1 /5 Rajendra Singh: We ordered a couple of pizzas via the Just Eat app that were clearly labelled as vegetarian. Despite this, the pizzas delivered to us contained pieces of beef (photos attached). We do not consume non-vegetarian food, and this presents a serious health concern, as our bodies are not accustomed to meat.
More importantly, this incident has deeply hurt our religious beliefs. As practising Hindus, we strictly do not eat beef, and receiving it in a meal explicitly ordered as vegetarian is extremely distressing.
What is particularly disappointing is the complete lack of response from either the restaurant or Just Eat for over 24 hours. The explanation that the restaurant prepares both vegetarian and non-vegetarian food is not acceptable. If vegetarian options are offered, strict separation and accuracy must be ensured.
This incident represents a serious failure in food handling, quality control, and customer care, resulting in a complete loss of trust. We will not be placing any future orders with PizzaExpress.