1 /5 Isaac: Terrible experience, no stars - avoid! We booked a table for 10 people to celebrate my mothers 70th birthday. When my sister asked on booking if we could bring a birthday cake, she was told to come in - in person - to sign a liability form which she duly did. On arriving for our meal, we were curtly informed that our booking had been cancelled. When we replied that we had not cancelled, the waiter was rude and dismissive, and implied we were lying, saying well, we didnt cancel the booking. My sister had gone in there in person just 2 days before to sign the liability form and our whole family had travelled there to celebrate my mothers 70th birthday - but the waiter remained convinced we had cancelled and would not seat us even though the place was half empty! It was very upsetting for our party especially my 70th year old mother. We asked to speak to a manager but were told there was none available. The waiter returned as we were leaving with the managers telephone number and seemed to have changed his tune - saying he would arrange a table for us. But we honestly felt so insulted by the unwelcoming and unprofessional attitude displayed that we could not have enjoyed our special occasion at this establishment and left.
