1 /5 Ria W: We had a very unpleasant buffet experience at Tamasha, Crawley. The service was poor and confusing when we asked for water or fresh juice, the staff member gave unclear answers and said only bottled juice was available. They didn’t speak properly English .Difficulty to understand what they are saying.
The food quality was disappointing, especially the dessert section. The rice pudding had no sweetness or taste, and when we mentioned this, the staff suggested mixing sugar syrup from gulab jamun into it, which was unprofessional and unacceptable. Overall, the food lacked flavour and quality.
Staff behaviour was rude and defensive when we gave feedback, rather than polite or professional.
Most concerning was the lack of allergy-friendly food options for children. Our 3 year old child has allergies, and there were no suitable items available. When we brought simple food from outside to avoid our child going hungry, staff initially objected. Only after speaking to the manager were we allowed to feed our child.
Overall, this was a very poor dining experience with bad food, rude service, and no consideration for children with food allergies. We would not recommend this restaurant.
