Hans Bar & Grill - (Near Westminster, london)

5 /5 Liberty Anstead: It felt as if I had been ‘welcomed home’ the moment I stepped through the doors of Hana’s Chelsea - which is both their WiFi password and their service etiquette. A beautiful, cosy and elegant atmosphere with calming decor and sparkling cleanliness. I was immediately put at ease by waiter Ben after a stressful morning and was reminded that there is some humanity left in London. Gorgeous place, wish I stayed longer!

4 /5 Roc (Roc): Beautiful to sit outside & to watch the world and its dogs walk by, whilst meeting friends, having some gorgeous drinks & nibbles. Padron Peppers are a must for every reason & occasion, fact! Deep fried calamari nice. Smoked cod rolls very nice. Hugo Spritz, well what else is there to say but a fabulous drink! Service was very good, no rush to leave the table but if we had to be inside that is lovely too, I have had many a dinner downstairs in this restaurant as well.

4 /5 The Wayfarer: The outdoor seating is really nice, however it might be a bit of a wait to be served. Food was a hit and miss. I ordered 3 items, the sauteed mushrooms on toast was nice. Unfortunately the french toast was way overcooked- it was basically burnt (see pictures). Coffee was good. We paid about £56 for the food and drinks.

3 /5 Catherine Fomenkova: I honestly did not like this restaurant at all. We went for the Valentine’s Day set menu and the entire experience was extremely disappointing. The only thing that was remotely acceptable was the starter. Everything after that went downhill. The beef fillet was just awful — completely cold, bland, and not enjoyable in any way. To make matters worse, the waiter mixed up the steaks between me and the person I was dining with, so I didn’t even receive what I had ordered. For a set Valentine’s menu, this level of disorganisation is unacceptable. Service was painfully slow. We had four courses in total (including two desserts), and it took two full hours to receive them. For a fixed set menu, especially on Valentine’s Day when the restaurant knows exactly what will be served, there is no excuse for such delays. The kitchen should have been fully prepared. The staff were not welcoming at all. Our waiter did not know the details of the £45 per person wine pairing set menu and kept mixing things up. Her explanation was that she “did not know the Valentine’s menu deal because her shift was finishing soon.” That is not a valid excuse. If you are working on Valentine’s Day, you should be properly briefed on the special menu being served. On top of that, we were shocked to receive two desserts without any prior clarification. The menu even mentioned “boiled eggs” in brackets, which turned out to be a dessert — not actual boiled eggs. No one explained this, which just added to the confusion. Overall, the evening was completely ruined. Poor food, slow service, unprepared staff, and zero attention to detail. Nothing about this experience was good. I would not recommend it.

5 /5 Amrita Singh: Had the best time celebrating my birthday with my girlfriends. Amazing food and cocktails. The steak and the apple crumble were divine and the espresso martinis were just so yummy! Definitely worth a visit. Thank you to the team who looked after us so well!