2 /5 Taylor McTavish: We visited this establishment today and unfortunately, it did not live up to what the website claims.
For a start, the staff seemed out of their depth and miserable. Whilst waiting in the queue, multiple people seemed to be having issues with their orders which should’ve been a red flag. After ordering a bacon sandwich and a small mocha, which totalled over £9, I was served the most pathetically sized coffee I have ever received. I like supporting local business however serving a mostly froth, tasteless coffee and charging £4 for it to be served in a paper cup is not great service. My partner ordered a cupcake, again £4, which was underwhelming. The cream on top tasted gone off and the cake itself seemed as if it was bought in bulk weeks ago.
When my bacon sandwich finally arrived, the brioche bun was clearly the cheapest-bought from a supermarket. The bacon was a similar story. All served on a paper plate too. To quote the website, food is made “to the highest standard, using quality ingredients and local suppliers”, which is not reflective of the actually quality of the food. The photos are completely misleading, especially the outdoor seating area which was unkempt as the benches were dirty and mud was everywhere.
For its location and foot traffic, they seem to have become used to the fact they have no competition in that area and feel the need to short change their customers by serving slop because they know they are the only option. It is not acceptable, and I will not be returning or recommending.
The photo is the size of my coffee with a wooden spoon as reference.
