5 /5 C Strong: Had a wonderful Sunday lunch here. The staff were welcoming and kind, the food was great. Our dog was offered a treat and some water, she’d never been so relaxed in a public setting. Thank you so much, we hope to come back again :)
3 /5 Daniel Fabricius: Most of the rooms are not in the pub but an adjacent building which is a lot different design and feeling from the pub. 2-star rooms, and the breakfast didn’t save it either. We waited 45 min on a somewhat underperforming Full English. The bar however is super cool with a fire place and staff is super friendly. But I would give hotel max 3 stars.
5 /5 Catalin Melcea: had an excellent experience at the Kings Arms Hotel. The rooms are comfortable and well maintained, the service is professional and attentive, and the location is ideal for both business and leisure stays. The atmosphere blends historic charm with modern comfort, creating a truly welcoming environment. Highly recommended for anyone visiting the area.
1 /5 Nadia: We came to the Kings Arms hotel to celebrate a birthday with a meal. There were 8 of us. Everything started off well - warm greeting and seated immediately. Our waiter was lovely. We ordered our food, waited then were told some of the food was not available. We re-ordered and were served after abit of a wait. The food quality was awful, 5 of the 8 of us did not finish our dish. I have eaten here before but this time it was well below par and unsatisfactory.
As it was a celebration we decided to have dessert. We placed our orders, waited and then were told that we couldnt have dessert as the chef had decided to go home!! This was at 21.20pm. The restaurant was supposed to close at 10pm.
There was a lovely elderly man sat next to us whose experience was the same. I believe he ended up with a cheese sandwich after sending his burger back 3 times.
It was an awful experience, especially considering it was for a birthday.
The only saving grace was the wonderful waiter. The tip we left him reflected his service.
I made the choice to leave this public review as I emailed you directly but nobody bothered to respond.
May I suggest that you notify customers which food items are unavailable and that your chef ensures that all customers are fed before clocking off!
5 /5 Donna Smith: Couldn’t recommend any higher, the staff, venue, food especially the rooms and beds were just perfect. Thoroughly enjoyed our stay.
Gav atron Simply one of the best pizzas Ive had. A beautiful thin base with a lovely bit of chew, amd tasty too unlike some bases where you dont want the crust. Clearly.fresh ingredients and no one flavour dominated. And the garlic bread was sublime.
I used the order in advance service and my pizza was fresh out of the oven amd being boxed as I arrived so I could get home and eat it immediately.
Nick Penman Just popped In as we were looking to get some lunch, we would have dined in but we didn’t have a bottle for our little madam, it looked really nice and welcoming inside! The price for what we wanted was amazing, just got home to eat and the food was excellent, we both enjoyed it very much! Will definitely go back again!
Adam D I cannot comment on the food as I did not eat here, however, I found this pub to be a lovely quiet place, perfect for thinking time if you need a quiet space. The staff were very friendly, and welcoming. I probably shouldnt be saying this but the barmaid was hot! I certainly will be visiting again soon, and maybe try the food! (I already ate before attending)
Duncan Farmer This is very very good food at a very reasonable price. There are many Indian restaurants nearer me but I frequently drive for half an hour to eat here. I love it