2 /5 Makariou Chrysanthos George (Chris): We were visiting from Bristol for the weekend, and after a long drive we thought Wagamama would be a reliable choice, as it’s usually a favourite of ours. Unfortunately, this particular visit didn’t meet the standard we’ve come to expect.
Out of the three team members we interacted with, only one left a positive impression. The service from the others felt unwelcoming, with comments and looks that came across as rude. It got to the point where we had to laugh about it, though it was disappointing at the same time.
It’s worth mentioning that the premises weren’t as clean as you would expect. For example, take a look at our menu’s.
On top of that, there was confusion when it came to paying. We were given the wrong table number multiple times, which added unnecessary frustration to the experience.
We normally enjoy Wagamama and know how good it can be, but sadly, this branch fell short. Until there’s improvement in the service, I’d recommend considering other options nearby.
