5 /5 Marie Sever: After three exhausting days walking every day and managing public transport with scoliosis of the back and arthritis two weeks before my scheduled hip replacement operation, I was extremely thankful that Stephanie saw my exhaustion and walking stick and immediately offered me a chair to sit down under cover from the rain while we waited for the next ferry to Westminster. I have found that everyone I have come across in and around London has been solicitous on public transport and in shops, making our holiday less stressful than anticipated. Im determined that my osteoarthritis and other issues wont stop us enjoying travelling, and the help and understanding from people like Stephanie have reminded us that there are caring people in the world. Thank you Stephanie.