JusThai Restaurant & Cocktail Bar Reigate - (Near Surrey, london)

Thom Wilkinson I came here because it has a nice beer garden with a lovely view but was absolutely blown away. The beer was great (and very reasonably priced) and the food was way above what I expected. I had the chicken wings and chocolate ice cream, both of which id have been happy with at an expensive restaurant. Honestly, the food was incredible! As a plus, they also take allergies really seriously which is nice! The thing that really made it for me was the staff. Every person we spoke to were so lovely (Nick, Steven, and Ed), and seemed to enjoy what they were doing and want us to have the best experience, and we did. Ended up staying way longer than we planned and will be back again. Best experience I have had in a pub for years. Will come back again and recommend to everyone.

John Piper Our youngest Son was doing a physical assessment at the nearby Surrey fire headquarters, so we thought we would pop in here for a drink. We had a couple of Cappuccinos and we also shared a "Flib". Apparently this is a bit like bread and butter pudding. Service was really friendly, we liked the quirky plates, cups and spoons. Coffee really tasty and the "Flib" was delivered to us heated up and with some cream. Chocolatey and gooey, it was delicious! Definitely would pop in again if we found ourselves back in the area

Terri Elsberry Horrible Customer Service and Unauthorized Substitution I had an extremely disappointing experience with SteakStones. After ordering the SS002 set, the company emailed me saying it was out of stock and asked if it was okay to replace it with a different product. I replied the same day and clearly stated that I wanted the original item I ordered and did not authorize any replacement. They sent the replacement anyway. From December 30, 2025 through January 7, 2026 I contacted them repeatedly asking how they planned to resolve the issue. Instead of offering a solution, they kept insisting their Terms & Conditions allowed them to substitute my order - even though I had already declined the substitution before it was shipped. When I again asked how they intended to fix the situation, they told me I could return the item to an address in the United Kingdom, with no prepaid label or reasonable option offered. This placed the entire burden of international return shipping on me for an item I never agreed to receive. Under U.S. law, merchandise sent without the recipients consent is considered unsolicited, and the recipient is not obligated to return it or pay for it. I never received the product I paid for. I have already filed a dispute with my credit card company and a complaint with the Federal Trade Commission. This is some of the worst customer service Ive ever experienced. I strongly recommend avoiding this company. 1/8/2026 UPDATE: AN ADDITIONAL FEDERAL TRADE COMMISSION COMPLAINT SUBMITTED 1/8/2026 as follows: I submitted a 1‑star review to SteakStones.com website on January 7, 2026 after responding to an email the company had previously sent requesting feedback on my purchase. The review successfully posted to their website, and I have a screenshot from early morning on January 8 showing it publicly visible at that time. However, later this morning it had been removed. After receiving an appalling response from SteakStones regarding my review, I saw that it was no longer publicly available. I also have a screenshot documenting its removal. In further support of misleading practices, on Trustpilot—an independent third‑party review platform where consumers can publicly share verified experiences with businesses—I and others have posted unfavorable reviews. On that same platform, it appears the company posted a 5‑star review on their own behalf on December 15, 2025. The review states: “SteakStones does not Trustpilot -- SteakStones use Loox for their reviews as they are a much better company than TrustPilot, who insist that they start any company with 9 3.5 star reviews. Please view all the delighted and authentic customer reviews on our website.” I have a screenshot of this review as well, and I have flagged it to Trustpilot for removal because it appears to be written by an employee or representative of the company, which violates Trustpilot’s policies. SteakStones appears to be selectively deleting unfavorable reviews on their own website while simultaneously attempting to counteract negative feedback on third‑party platforms by posting self‑serving, misleading 5‑star reviews. These actions create a distorted and deceptive impression of customer satisfaction and prevent consumers from accessing honest, balanced information. Because the company actively solicited my review by email, responded negatively to it, removed it, and appears to be manipulating reviews on external platforms, this behavior suggests intentional review suppression and deceptive business practices. I am reporting this because consumers deserve accurate and complete information when evaluating a product, and companies should not be allowed to manipulate public perception by removing legitimate negative reviews and posting misleading positive ones.

Bonita Du plessis Ordered through Deliveroo and had one of the best takeaway experiences I’ve had in a long time. Shortly after placing the order, the Daniel actually called to say they had no drivers available and that he would personally deliver the food himself, which was amazing customer service already. We ordered the Green Chilli Burger, Grilled Chicken Burger, and the Messy Fries, and everything was incredible. The burgers were honestly some of the best I’ve had, even better than most restaurants. Fresh, full of flavour, and cooked perfectly. The messy fries were loaded and absolutely delicious too. The fact the he personally delivered the order really shows how much they care about their customers. Great food and great service. 10/10, would definitely recommend and will be ordering again.

Mike WG Delicious tasting menu on a Saturday night... we recently celebrated my fianceés birthday at Chalk and we had a fantastic time. All the staff were very friendly. The food was fantastic and the wines were delicious too. The trout and the chocolate dessert were the star dishes for me. Also... definitely add the cheese course as they were outstanding. We will return! Thank you!