Chris Barras We dined at Burger & Lobster Threadneedle Street on Friday evening, two adults and two children, and had a genuinely fantastic experience.
The food, drinks and atmosphere were all excellent, but what really stood out was the service from our waiter, Yohann.
From the moment he came to the table, he engaged brilliantly with our children while remaining completely professional and polished. He struck that rare balance between being attentive without ever being intrusive. When our food was slightly delayed due to a large order, he immediately recognised that it was getting a little late for younger diners and brought out some fries as a thoughtful stopgap. It completely maintained the positive energy at the table.
It is increasingly rare to find genuinely great service in restaurants, but Yohann delivered exactly that. Friendly, intuitive, professional and fun in equal measure. Genuinely brilliant!
We would absolutely recommend this venue and will definitely be returning.
