Warren House Restaurant - (Near Kingston upon Thames, london)

5 /5 Cher: I really enjoyed the experience here for Christmas period. There was movie screening for dinner guests or hotel guests to check out, also a Christmas disco floor with lighting and music, both are nothing extravagant but just feel the heart put into it giving a nice warm touch to the experience. The main course was so so, I chose the turkey dish, but the starter pete was good and the bread was warm and soft. They gave guests takeaway homemade jam and gingerbread after the dinner too, that again felt very cozy and warm. Thank you for the enjoyable experience.

1 /5 Alvareen Lifestyle: Title: Ruined 20th Anniversary – Misleading Website & Extremely Rude Management My husband and I booked The Warren Hotel in Kingston upon Thames for dinner on 18th February 2026 to celebrate our 20th wedding anniversary. It was a last-minute booking, but we carefully reviewed the menu on the website beforehand and felt it looked perfect for a special occasion. When we arrived, we were shocked to discover that the food being served bore no resemblance to what was advertised online. The website did not clearly state that the restaurant was serving Indian cuisine, sushi or pizza only. It mentioned “Indian influence,” which is very different from being primarily an Indian restaurant. Had we known this, we would not have chosen this venue for such an important celebration — especially as we had eaten Indian food earlier that same week. We decided to make the best of it and ordered two glasses of Prosecco and starters. However, shortly after the food arrived — which we barely touched — we received an urgent phone call regarding my husband’s father and had to leave immediately. We explained this situation to the staff and requested the bill. Despite barely eating any of the food, we were charged £48. Given the circumstances, we found this extremely disappointing but paid at the time. The following day, I contacted the hotel to discuss both the misleading website and the charge. I spoke with the manager, Aziza Ahmed. Instead of showing any understanding or empathy, she was dismissive, repeatedly interrupted me, and suggested that it was my fault for not reading the menu properly. When I became distressed and asked to speak to someone more senior, she stated she was the only manager, refused to provide details of anyone above her, told me I was wasting her time, and abruptly ended

1 /5 Cheska Hu: A lot of Very rude male staff. not a kid friendly place to stay. Front desk male staff who assisted checking out had a know-it-all atittude. Big male staff wearing coat in the dining hall was loud, strong and unkind to my kid. Even threatened to put my kid in a dark room. The waiter during the wedding we attended banged the wine bottle on our table for no reason. All female staff were kind and nice. Very POOR Customer service from MALE STAFF. Place was very nice but because of the experience from the staff and big man wearing coat our stay became a nightmare.

2 /5 Nigel Sanderson: We got married at Warren House in 2014, and could not miss a great opportunity to return this week, at the start of 2026, with a small family group. The character of the place remains the same, beautiful traditional and historic old house with wonderful grounds. It was cold outside, but warm inside with the open gas fires - better if the real wood fires had been retained. The reason for the review is the food in the restaurant. We were largely disappointed. The menu was limited and not in keeping with an historic institution. Gone are the traditional choices of steak, duck, chicken, brilliant but simple cuisine, replaced with interesting world dishes - butter chicken, teriyaki chicken, noodles, sweet and sour dishes, lamb and couscous - which sound appetising, however when deliver were not what is expected of a fine dining menu. The food was widely found to be luke-warm, and my personal choice of butter chicken would not feed a hungry adult. I ate the dish in a matter of minutes, served in a wide rimmed bowl, with a smaller inner bowl for the dish, there must have been no more than a third of a chicken breast in the sauce, although tasty, the sauce was thin and did not coat the small portion of rice. I had a single poppadom, but not condiments, mango chutney, raita, or bread. The reviews from my group for the lamb and battered fish were not great either, lacking in taste, and the fish was hardly warm. I have to compliment the staff who were amazing accommodating and friendly, and dealt with our feedback in a diplomatic manner. A little investment in the the menu with an eye on the uniqueness of Warren House would go a long way to returning the standards of this fine venue.

2 /5 ricks rem: Good food but not great service. We reserved a table for dinner yesterday. Upon arrival we were told to wait in the pub while they set up the table. After 20 minutes of wait and asking again we finally made it to the table. Asparagus risotto was great although I felt the quantity was less. It may a place for you if you happy to wait and have a lot of patience to accommodate the fact that they are very busy. It was not great experience for us specially because we went there to celebrate my husband’s birthday.