2 /5 Pushti Desai: It was our third time here last night. The food was really good and had an authentic Indian taste. However, putting that aside, the lady at the front counter was very rude. As always, we had issues with our bill.
To begin with, the price listed for the drinks on the menu we were given was different from what she charged us. When we pointed this out, instead of correcting it or apologising, she said they were aware that the prices printed on the menu were wrong and that the till had the correct prices. This was not our fault—we ordered based on the prices shown on the menu provided to us.
She did not apologise even once and insisted that we had to pay the price shown on the till. We were a group of friends out to enjoy our evening, so we decided to let it go and settle the bill. However, this is highly unacceptable. While we appreciate the good taste and quality of the food, customer service is equally important.