2 /5 Gemma: I had a tuna steak. I asked for it to come with a side salad instead of fries and the waitress said she’d ask but she didn’t think it was possible (despite being a very standard request in any other restaurant).
Didn’t hear anything else for 40 mins then food came - tuna was overcooked and came with fries. The waitress said she’d been too busy to come back to tell me I couldn’t have fries - there were only 2 other tables in there.
I ordered a side salad and didn’t eat the fries.
Poor service, overcooked tuna, lack of flexibility with a pretty standard request and wasted food.
1 /5 Y T C: We just finished our holiday in York , but we missing the food in the hotel so we try found the same restaurant near us . 35mins drive , very disappointed,compare the food in York .
2 /5 Jack McCutcheon: Tasteless, over cooked and over priced. Sent back the Chicken escalop, they were out of tuna steak as a second choice and third choice Lemon Sole was drowned in butter and tasteless. If youre staying at the hotel I urge you to go elsewhere, probably a McDonalds round here somewhere!
Waiter was exceptionally friendly, polite and helpful.
3 /5 Mark Nunn: Tuna steak rare - was very nice and cooked perfectly. I requested some salad instead of the chips it was due to come with. I received approx 15 leaves of rocket, a cherry tomato cut in half and a slice of cucumber cut into 4. Not really good enough.
2 /5 Lloyd Brett: Service wasn’t great. Requested a bread basket which came after the starters. They apply a service charge and then ask for a discretionary tip as well.... when you ask to remove the service charge you get quizzed on why!!! Could be much better.
Anastasiia Iarova Good food, fast service, even though the halls are very large and extremely crowded. Noisy and difficult to find a table during peak off
Harrison Very good people there I always come when I go to Heathrow airport my train always go there’s I’ve had it twice but the staff was rude to me once but it’s fine
sallyann finbow I would like to say such a fresh bakery and ther burnt rolls if you know u know definitely recommend clean and tidy Nd Wicked staff I left bag and they kept it for me nice overall outdoor and indoor seating
Shubhpreet Kaur I went first time at Base camp restaurant in Bexley Heath with colleagues. Food was delicious, freshly cooked and nice presented. Staff were very friendly, polite and professional. Restaurant was nice and clean. Will surely visit every time when we come to the area. Highly recommended. Thank you