Alecs Restaurant - (Near , South East)

faye8916 Specifically wanted to give a massive shout out to Russell. What a lovely guy. Walked in today Xmas eve with my 2 daughters. He welcomed us so warmly and gave my 2 daughters Christmas hats. We sat down with our food and I noticed he was welcoming everyone, making such an effort to chat to everyone. Some people knew him by name which was lovely. He sat and chatted to an elderly man on his own which by the looks of it, the elderly man really needed. He then came over and had a really lovely chat with us. Asking questions and talking to my daughters. I do not often give feedback but the service he gave was too good not to! Really made a difference and set this store above others I’ve been too.

Lynn Grant One of my favourite local cafes. Really good food choices and great coffee options! I have moved house but still come back !

Evie Cantwell We had such a lovely evening at Bella Italia! The food was great and the atmosphere was really relaxed, but what genuinely made the visit stand out was the service. Sunikan looked after us and he was fantastic! Really friendly, attentive and still calm while looking after multiple tables at once. He mentioned he’s only been there about 8 months, which honestly surprised us because he handled everything like a seasoned pro. I’d asked if it was possible to move to a quieter table and he sorted it straight away, very discreetly and without any fuss or drawing attention to it, which we really appreciated. He checked in at the right times, made sure everything was sorted quickly and just had a really welcoming manner that made the whole experience better. Also a big thank you to the kitchen as they clearly work just as hard and the food was genuinely 10/10. He’s a credit to the restaurant and we’ll definitely be coming back!

Suraj Anuradha Vanniarachchy The food here is amazing. They maintain the taste each time we go there. The manager Sai and Shiva provided an excellent service. Food is also very reasonably priced.

Melody Michael bad customer service. i was given raw food and the manager refused to take accountability. he said the food was not raw when i clearly showed him it was. the food made me sick and i asked for a refund and he said they don’t give refunds without a receipt which i clearly didn’t have as it was the previous day and i wasn’t expecting to need it or that my food was going to be raw inside and make me sick. he gave me a £2 refund in the end after arguing for a while however my food was not £2. very disappointing as i am a regular customer and come everyday. photos do not do it justice the videos show it properly but i wasn’t able to insert them

JDG The owner is very friendly and the coffee and food are excellent. I used to visit this place every morning. The hot chocolate with orange was particularly delightful, it reminded me of the German Lindt zartbitter with chocolate. Only the push-pull signs on the door are confusing.