The Bell - (Near Kent, South East)

Darren Bullish aggressive customer service. Do not put yourself through the ordeal of conversing with certain staff members! to be patronised and talked down too, without provocation. I Ordered all the food and said,”can you please put sauce on three of the meals please?” I was told they don’t do that and they will fill up 3 pots and charge me silly prices for each pot. I said,” just give me the meals and I’ll squirt the sauce from the bottles from the tables and then fully wrap the meals to take away.” They wouldn’t allow me to do this and said,” that I’d have to pay for the sauce,”even though it’s sitting on the tables to use when eating in. I said ,”forget the sauce” and on the way out I called them to show them I was putting their sauce on the meals; because of how rude and money hungry they are… sauce-stortion is extortion. Not a nice place, at all and terrible customer service. Hopefully sauce-gate is over now and not still common practice. No idea if the foods any good as it was cold after all the tumultuous fun…

I Singh Ordered food today and I’m really impressed! The quality was very good, everything tasted fresh and well prepared. The portion size was decent and definitely worth the money. The staff were very friendly and welcoming

Millie Holmes Terrible, if I could give it zero stars I would. Ordered £57 worth of food for family and ended up buying into a nasty, rusty screw that was inside a pancake roll. Restaurant only wanted to refund a quarter of the order price and only agreed to a full refund after a complaint was filed with the food safety agency at Medway council.

Amy Bevan The food and atmosphere were amazing and Tracey made the whole experience even more special.

Laura White If I could give 0 stars, I would. Food turned up 2 hours after we ordered it… tried to ring the restaurant but couldn’t get through. Asked for some money back through JustEat as the order was so late to receive a message reading: ‘The restaurant isnt going to give you any money back for your delayed order. They say: "Were really sorry your order wasnt delivered on time. We hope you enjoyed your food."’ I did not enjoy my food, it was cold and the chicken chow mein tasted bland and had NO flavour! They also forgot an extra sauce that was ordered, even after a 2 hour wait! Will never order from here again, do not waste your money.

Ricky Gower Popped in to try and was very pleased, the staff were very friendly and helpful. The food of which there was a good variety was very tasty and generous for the price. The restaurant is quite large and even though its spacious with large windows letting in lots of light its still comfortable and warm. I had a carbonara which was cooked well, flavourful and very much enjoyed, my wife had a vegetarian panini which again was large and tasty.