1 /5 Dawid W: I don’t usually leave negative reviews, but my experience at YO! in the Hayes Yeading Tesco Extra was so frustrating that I feel I should warn others before they waste their money.
First off, the whole setup feels rushed and messy. It’s a kiosk inside a supermarket, so I wasn’t expecting fine dining, but I was expecting basic freshness, decent hygiene, and staff who seem like they actually want to be there. Instead, it felt like everything was sitting around far longer than it should. The sushi I picked up looked okay at a glance, but once I got home it was a different story: the rice was dry and weirdly hard in places, the fish didn’t taste fresh, and the whole thing had that “been in a fridge all day” vibe. The nori was chewy, the portions were tiny, and the flavours were just… flat. It’s not “freshly prepared” if it tastes like it’s been waiting for hours.
Then there’s the price. YO! isn’t cheap, and I’m fine paying more if the quality matches it. But this felt like premium pricing for budget results. For what I paid, I honestly could’ve gotten better sushi from other supermarket counters or even made something nicer at home. It’s especially annoying when the food is clearly not at its best—paying top money for stale rice and bland fillings is a joke.
Service was another issue. The staff seemed overwhelmed and uninterested at the same time, which is a bad combination. When I asked a simple question about an item (because the labels weren’t exactly clear), I got a half-answer and an attitude, like I was interrupting something important. I get it—retail work is hard—but customers shouldn’t feel like they’re a problem for asking basic questions about what they’re buying.
And can we talk about stock and consistency? There wasn’t much variety left, and what was there looked like it had been handled too much. Some boxes were messy, things were squashed, and the display just didn’t inspire confidence. If you’re going to sell sushi, presentation and freshness are literally the whole point. A scruffy display makes you instantly wonder how much care is going into the food behind the scenes.
Overall, this place feels like it’s running on autopilot: overpriced food, questionable freshness, and customer service that ranges from unhelpful to borderline rude. Maybe I caught them on a bad day, but when you’re charging these prices, “bad day” isn’t a good excuse.
Would I come back? No.
Would I recommend it? Definitely not—unless you enjoy paying extra for food that tastes like it’s been forgotten.
YO! really needs to sort out freshness, quality control, and basic customer service at this kiosk, because right now it’s not worth it.
