1 /5 Paulina Sadzawicka: Went in the afternoon for the lunch special, my friend and I always get burger and matcha for £6.49. The man that was serving us, refused to serve us matcha because he said it’s not in the deal. After explaining to him that we always get the matcha he started complaining that he changed the price from £7 to £6.49 that’s why he can’t serve us the matcha. We explained to him that we’ve been coming here for over a year and we always paid the same price with the matcha. He became very rude and aggressive, telling us that he’s the boss and he will not serve us the matcha. In the end, we said we no longer wanted the order and asked for our money back - but he refused and said I will not loose money since they already started making our order. Still he made the order wrong and made a disgusting coffee instead of the matcha I ordered, because he said it was too expensive. He is the man in the red turban claiming to be the boss, and I think it’s absolutely disgusting that he’s willing to loose loyal customers over 50p. Safe to stay I will never be going there again!
