McDonalds Hayes- Lombardy Retail Park. - (Near Hillingdon, london)

1 /5 Masala Odyssey: I am a pure vegetarian and i ordered veggie wrap I am at home eating now and after 1 bite i understood that they gave me chicken. This is ridiculous I’m calling them and nobody is answering I am filing the complaint in local council now

1 /5 Raj Sagoo: I want to be clear upfront that this review is not about the staff. Every interaction I’ve had with the team here has been polite and professional. The issue is the overall customer experience at this location. No matter the time of day or day of the week, there are consistently homeless individuals positioned directly outside the entrance asking customers for money. I fully understand this is a sad and complex situation, and this is not a criticism of those individuals themselves. However, in practical terms, it makes collecting orders increasingly awkward and uncomfortable, particularly when using drive-through or app pick-ups. When you’re simply trying to collect food, or picking up on behalf of someone else, being repeatedly approached can detract significantly from the experience. This isn’t a one-off occurrence, which is why I’ve left this review. While the food and staff are generally fine, the environment around the restaurant has reached a point where it impacts comfort, ease, and willingness to return. I hope the company can work with local charities, support organisations, or relevant authorities to find a more balanced solution that considers both community welfare and customer experience.

5 /5 zed islam: Liban and cleritta is always so happy, i live down the road so im a regular,they are always smiling, top people, the whole crew is really nice.

1 /5 Ann Richardson: Had ordered a flavoured hot chocolate with cream and got a latte so the tall older man asked me to check and then asked his colleague to remake my drink (coconut hot chocolate). She handed it to me I said is this coconut with cream? She then added cream but it was not the correct drink. It was ordinary hot chocolate with the smallest amount of cream. I commend the man for trying to get my order o. His colleague is a klutz

1 /5 Jazzy B: A long day after work I went to get some food from this Mc Donald’s. The chips were awful, the drink lid spilled! The mozzarella dips were cold! This is disgusting! Annoyed right now, fix this nonsense taking people’s honest money and providing nasty cold food!!!!!!