2 /5 satender yadav: Very disappointing experience, had to wait for approx 20 minutes at the door with gush of cold wind coming every now and then, even after prior booking with 3 other parties waiting to get acknowledged. After getting a table, we waited for someone to take our orders for next 20 minutes. As no one bothered, we went to the bar to place drinks order and had to call someone for taking our food order later. The food arrived after another 30 minutes and was just ok, nothing too great, although quantity was too little. Somehow they forgot to give us table napkins, even after asking we didn’t get table napkins but tissues ( table napkins issue was limited to our table only). We got in conversation with the neighbouring tables and everyone was super frustrated trying not to ruin valentine day experience. One of the guys from our right side gave up and carried the dishes to the kitchen himself, finally they all left super frustrated. People were getting up and closing the main door as there was no one at the door and it kept opening with cold air coming in. The owner has just put a cloth curtain to contain the cold air, which is not helping much. How much does it take to make a closed space which is so common in most restaurants.
We tried not to complain and ruin the day for us, the manager didn’t seem bothered and had the guts to put a 10% service charge for this horrible service. I have seen the restaurent’s response to the reviews on google and can upload the booking confirmation in case you call it a fake review!!
So final take- Do not ruin your day, At least dont plan to go there on a holiday or any busy day. believe me, they cant handle.