1 /5 Dee: We waited around 15 minutes before anyone even came to take our order, which set the tone for the rest of the experience. When the food finally arrived, it was freezing cold. It was very obvious that the food is pre-prepared or frozen and simply reheated, which is extremely disappointing given the price.
The set menu costs £35, yet we were asked to pay an additional £10 for steak, which feels excessive and certainly not justified by the quality. When I told the waitress that my food was cold, she didn’t question it at all and immediately took the plate away, which suggests this is a common issue they are already aware of. The Cheesecake tasted bitter and was freezing cold.
On top of this, the seating is uncomfortably close to other tables, leaving very little personal space. Overall, the experience was poor value for money and not one I would recommend.