1 /5 Dawid W: I donât usually leave negative reviews, but my experience at YO! in the Hayes Yeading Tesco Extra was so frustrating that I feel I should warn others before they waste their money.
First off, the whole setup feels rushed and messy. Itâs a kiosk inside a supermarket, so I wasnât expecting fine dining, but I was expecting basic freshness, decent hygiene, and staff who seem like they actually want to be there. Instead, it felt like everything was sitting around far longer than it should. The sushi I picked up looked okay at a glance, but once I got home it was a different story: the rice was dry and weirdly hard in places, the fish didnât taste fresh, and the whole thing had that âbeen in a fridge all dayâ vibe. The nori was chewy, the portions were tiny, and the flavours were just⊠flat. Itâs not âfreshly preparedâ if it tastes like itâs been waiting for hours.
Then thereâs the price. YO! isnât cheap, and Iâm fine paying more if the quality matches it. But this felt like premium pricing for budget results. For what I paid, I honestly couldâve gotten better sushi from other supermarket counters or even made something nicer at home. Itâs especially annoying when the food is clearly not at its bestâpaying top money for stale rice and bland fillings is a joke.
Service was another issue. The staff seemed overwhelmed and uninterested at the same time, which is a bad combination. When I asked a simple question about an item (because the labels werenât exactly clear), I got a half-answer and an attitude, like I was interrupting something important. I get itâretail work is hardâbut customers shouldnât feel like theyâre a problem for asking basic questions about what theyâre buying.
And can we talk about stock and consistency? There wasnât much variety left, and what was there looked like it had been handled too much. Some boxes were messy, things were squashed, and the display just didnât inspire confidence. If youâre going to sell sushi, presentation and freshness are literally the whole point. A scruffy display makes you instantly wonder how much care is going into the food behind the scenes.
Overall, this place feels like itâs running on autopilot: overpriced food, questionable freshness, and customer service that ranges from unhelpful to borderline rude. Maybe I caught them on a bad day, but when youâre charging these prices, âbad dayâ isnât a good excuse.
Would I come back? No.
Would I recommend it? Definitely notâunless you enjoy paying extra for food that tastes like itâs been forgotten.
YO! really needs to sort out freshness, quality control, and basic customer service at this kiosk, because right now itâs not worth it.
