Edens Cottage - (Near Barnet, South East)

1 /5 U A: Decided to eat here as I was in the area and recommended to try it. I’ve been here before but it was years ago and the food was good at the time. Unfortunately, one of the worst experiences I’ve ever had in any chicken shop. All the unused tables were very dirty, with eaten chicken wastage left on the table, greasy oil, dirty issues etc. The customer service was absolutely disgusting!! I asked one of the staff members if they could clean the table and they just gave so much attitude, like they were doing me a favour. The ordering system is a joke. They have an electronic ordering system, which doesn’t work properly, so you have to constantly ask the staff to help. The worst part is, you have to order through the machine but have to pay at the counter, no logic whatsoever. Waited almost 20 mins for a chicken fillet burger meal. The burger itself was piping hot but the bun construction disintegrated upon picking up due to a really hot chicken fillet burger and cold bun. The price to quality ratio was poor. They lacked any sauces, presentation of the burger wasn’t the greatest. Also, what’s the point of being a chicken shop if you don’t even have sauces!!! The shop had air con but it wasn’t put on. Shop was baking, seating was poor. I’d recommended staying away from this place!

5 /5 Kingsley A: Great lil late night snack spot. Foods always on point. They never disappoint when it comes to delicious chicken and the young lady behind the till does a wonder job at making and getting the orders ready fast.

3 /5 s tee: Based on the high road so it’s very easy to find and it is buggy accessible unlike the other stores in this road. Lots of affordable deals going on, brightly lit, spacious and plenty of seating, on top of that they have a self service machine which I’ve never seen in other chicken and chip shops which showed me how modern they are. The chicken burger felt like the bun got much smaller but the taste was ok, however the wings and chips were below average as the wings were big but felt oily and didn’t taste like chicken and the chips didn’t taste legit it tasted and felt cheap. Not to mention the Ketchup being incredibly sweet. However the service was quick and the person behind the till did take cash. The store was busy with Deliveroo drivers. You won’t find anything with his pricing in this day and age but the quality wasn’t the bus.

1 /5 Kushu Vashisht: First of all the guy on till should learn how to do customer service. My friend bought me food from here and when i was about to eat i saw a hair in my burger . I went back to them to return,the staff told me they’ll replace but after 15 mins they are asking me do u want a refund or new one? Like seriously, you told me before you gonna make a new one for me and now you’re asking me these things. The guy on till was rude he should learn how to talk to a customer with food complaint.very bad experience. I will never go there again.