Morello Lounge - (Near Hillingdon, South East)

Brian Cooper Excellent customer service by Alison at Reception. We arrived in Uxbridge having booked a luxury AirBnB. It was a complete disaster and we were not willing to stay there so we turned up at this Premier Inn. Alison explained that they were full but spent her time finding us accommodation at the Uxbridge town centre sister hotel. As there is no parking at the town centre hotel Alison arranged safe local parking for us too. She was a friendly and helpful face when we needed it most. We were very impressed by her. Thank you Alison. Thank you Premier Inn.

Jai Virdee If i could give more i really would. Mo and the team are incredible, such great service. We recently had dinner with family and children, without mentioning a thing, they realised it was a birthday and did the old happy birthday suprise without any requst. Amazing with the children and really made them feel special. It is great to see that in 2025 great customer service still exists. Thanks guys and we be back for sure.

Michelle C A truly lovely venue! We hosted a combined retirement and birthday party for a colleague here, and it was definitely a night to remember. The staff were friendly, attentive, and catered to all our preferences — from the food to the music. The entertainment was fantastic, and we were even allowed to come in early to decorate the space.

Stephanie OHare Best thing Ive eaten in 2days of being a patient at the hospital. The food on ward is vile apart from desserts. Thank god for choices restaurant.

Reece Lane I have been coming to the Queens Head since September 2025. It was a time I moved due to serious circumstances and had no friends locally. I tried the queens head fr their Karioke night! I now attend every single week without fail! It’s now my social time every week. With people who not only have made me welcome but who now become a core part of my life outside of the pub as well. Sarah the bar lady is by far one of the best staff I have ever met in the hospitality industry. She sis full of beans, a great crack, also someone who you can trust and actually rely on if there was any type of issue. She makes you feel safe, makes you laugh and so much more. Over the last few months I’ve got to know all the staff and management. They all really are a team and family of their own! These days you don’t find many places that’s full of happy staff alongside customers. I hope the queens head remains in my future for a long time. As it really has brought me out of a dark hole of when I felt lonely. Thank you all at the queens head

R SHOUT TO KOKO! I ordered a very last minute deliveroo order and KoKo called up to say they ran out of some chicken but she was sooo amazing on the phone and her customer service was literally 5 stars! She made up the missing chicken and the food was ten ten. Thank you Uxbridge Nando’s and KoKo who was honestly very helpful and top service!