3 /5 F1 Ology: Disappointed⊠to say the very least. I honestly wouldâve given this place 4 or even 5 stars if the order had been cooked and presented properly, but my last two experiences here have been nothing short of frustrating and underwhelming. Itâs a real shame, because this used to be one of my go-to spots, but standards have clearly slipped, and itâs hard to justify spending money on food that feels rushed and carelessly prepared.
Letâs start with the gravy. If it werenât for the fact that it came packaged in a box within a box, it wouldâve gone absolutely everywhere. The tub hadnât been properly sealed, and because of that, most of the gravy ended up leaking out and pooling inside the outer box. Luckily, the outer packaging is reasonably sturdy and contained most of the mess, but thatâs not the point it simply shouldnât have happened in the first place. The entire reason gravy is put in a sealed tub is to prevent this exact issue. Itâs disappointing to see such basic attention to detail being overlooked, and it makes the meal feel messy and unprofessional before you even get to the food itself.
Next, the âextra saucyâ wings. I ordered these with certain expectations, especially after seeing how theyâre presented online. What I received, however, looked and tasted nothing like the photos or the description. They were completely lacking in sauce and flavour dry, bland, and nowhere near âextra saucy.â Even if the yogurt sauce was removed (which I chose to do), that shouldnât have made such a huge difference. The term âextra saucyâ suggests the wings themselves should be coated in a generous amount of sauce, something sticky, rich, and full of flavour not a few lightly seasoned wings that taste like they were an afterthought. I genuinely canât see what separates these from the regular wings, and it feels misleading to label them as âextra saucyâ when they clearly arenât.
Then thereâs the sweetcorn side dish. This was perhaps the biggest disappointment of all, because itâs something Iâve enjoyed here before. On previous orders, itâs always come warm maybe microwaved briefly, but still fresh, comforting, and well-seasoned. This time, it was completely cold, straight out of the fridge. The difference was night and day. Cold sweetcorn mixed with onion, seasoning, and mayo just doesnât work; it loses all the appeal and texture that make it a nice side dish in the first place. It honestly felt like no care was taken in preparing it, as though it was just scooped out of a container and served without checking.
When you combine all these things together the spilt gravy, the underwhelming wings, and the cold side dish it paints a picture of a kitchen and team that arenât paying attention to quality or consistency. Thatâs the most disappointing part, because I know from experience this place can be good. But the past two orders have been such a let-down that I donât think Iâll be ordering from this particular branch again. There are plenty of other locations that manage to serve the same food properly, without the mess, the confusion, or the lack of care.
Overall, itâs a really below-par experience. Even giving 3 stars feels generous at this point, because while the food is edible, the overall execution and quality control just arenât there. I genuinely hope they read reviews like this and take them seriously, because it wouldnât take much effort to fix these issues â just a bit more attention to detail, consistency, and care. Until that happens though, Iâll be going elsewhere for my meals.