2 /5 Daniel Porter: I ordered the satay chicken, came very quickly. Although the chicken was dry it was still good.
Some of the staff need some serious customer service training.
The lady sitting down taking orders for food was unapproachable, she did not engage much at all.
Was told by security that the area of smoking area was closing in 15 minutes at 9:55, we said no problem.
2mins later was told by another member of staff that we needed to leave the smoking area. He quickly followed it up by "leave now". We politely said that the other staff member said we have 15mins. He snap and become increasing aggressive towards us leaving.
Honestly trying to be understanding and reasonable with these people gets you no where.
The pub is truely amazing, fix the attitudes Ill happily come back. Its known for a good time, this is put a real dampener on my first experience.