2 /5 Fahim Z: Arabella Lounge offers a decent shisha experience and the staff are generally friendly and accommodating. However, my recent visit was significantly marred by the establishments apparent inability or unwillingness to manage disruptive patrons. A group of young people were playing music at an excessively loud volume, to the point that other customers complained and ultimately left. Despite this, the staff took no action to address the noise levels or ask the group to quiet down. This lack of control over the atmosphere created an uncomfortable and unpleasant environment, effectively ruining the experience for those of us who remained. While the shisha itself was fine, I would hesitate to return to Annabelle Lounge due to the managements apparent disregard for the comfort of their patrons. A relaxing and enjoyable atmosphere is a crucial part of any shisha lounge experience, and unfortunately, on this occasion, Arabella Lounge failed to deliver.