Fireaway Sidcup - (Near , london)

5 /5 JoannaM Drabik: I like ordering pizza from Fireway because it has thin crust, is gluten-free and the pizza is simply delicious. They have vegetarian and vegan options as well. Highly recommend to friends and family. Please check new menu it is worth to try something new. I would like to thank the entire crew for their professional service and hard work, especially for Laxman who made my day special

1 /5 Tetiana Smith: Disappointing Hygiene Standards I have ordered grilled chicken from FireWay Seed Cup several times. The chicken itself is good, baked in the oven, and the seasoned potatoes are quite good. However, I do not recommend the salad—the quality is very poor and disappointing. Initially, I was planning to give this place a 5-star rating, mainly because one of the staff members is incredibly friendly, fast, and always welcoming. However, today’s experience completely changed my perception of this place. Serious Hygiene Issue When I walked in to place an order, I noticed a Deliveroo driver in dirty clothing, walking around the kitchen area, touching everything with unclean hands—right where food is being prepared. It was absolutely disgusting. I cannot understand why a delivery driver, in full outdoor gear, gloves, and a helmet, was inside the kitchen where hygiene should be a priority. Even after I pointed it out, he remained there, not even moving to the waiting area, which made me feel even more uncomfortable. At that moment, I completely lost my appetite, turned around, and left. I find it absolutely unacceptable that someone in dirty outerwear is allowed to walk around a food preparation area. If hygiene is this neglected, I don’t feel comfortable eating here anymore. While the chicken is good and the staff is friendly, the hygiene standards are extremely concerning. After witnessing this, I highly doubt I will return. I strongly urge management to take this issue seriously—customers expect a clean kitchen, not delivery drivers touching everything with dirty hands.

1 /5 Kelsey Jeffery: Found multiple hairs in both pizzas we ordered wont be ordering again.

1 /5 Carmen Berbec: Awful customer service . I paid £30 for 2 pizza , one of them with extra mushrooms. When I tried to speak with staff , Ive been told I have mushrooms on my pizza . But nothing about extra mushrooms that I paid for . Staff very rude , they dont accept to be informed about something that its wrong . Customer service training should be provided . Here its a photo with my pizza "with extra mushrooms " . Also the staff didnt speak English.