1 /5 Rémi Ipekci: I am genuinely gutted about my last order with it’s Bagels Notting Hill. I regularly order from this place but lately, it’s been getting worse and worse…
I live approximately 700 metres away and ordered a salt beef bagel on a garlic bagel for my last order. Instead, it arrived on a raisin bagel. Not garlic, not onion, not plain… RAISIN. A raisin and cinnamon bagel! I genuinely cannot understand how salt beef ends up paired with a sweet bagel without anyone stopping to question it and double checking the order before sending it out.
On top of that, the delivery took 1 hour and 20 minutes despite the short distance, and I had paid for priority delivery. The food also arrived cold. So not only was the order incorrect, it was significantly delayed and in poor condition.
This is by far the worst experience I’ve had with them. I am extremely disappointed and genuinely cannot understand how this was not checked before being dispatched.