Nandos Croydon - Valley Leisure Park - (Near Croydon, london)

4 /5 Jamaal Hussain: I really like Nando’s, and I like the location of this branch as well, the Valley Leisure Park on Purley Way has very convenient, US style parking, which is a big plus. That said, I honestly can’t think of a single time I’ve had a smooth experience inside this restaurant. You either walk in and wait far too long just to be acknowledged and put on the list, or you’re immediately told “it’s a 40-minute wait” followed by “are you sure you want to wait?” which very much feels like you’re being discouraged from staying. To be fair, the wait is rarely as long as they say it will be, so that’s one positive if you do stay. When it’s time to order, things slow down again. There’s almost always a long queue at the tills, or should I say till, because they virtually never open a second register even when it’s clearly needed. One positive is that the personnel taking orders are polite and extremely patient with ppl like me who have difficulty hearing in a loud environment. As for the food: it’s consistently excellent. It always arrives in good time, it’s hot, fresh, and genuinely tasty. I really can’t say enough good things about the food itself and by extension, the kitchen staff. However, once you’re seated, and have your food in front of you, it’s very rare for a server to come back and check on you. If you need anything at all, you’re usually forced to get up and stand in that same long queue at the single cashier. In short: amazing food, halal to boot, but the service and ordering process really need work.

5 /5 Claire An: My favourite place! Tender chicken, crunchy and creamy coleslaw and the chips are sooo good. They never disappoint my taste buds! Popular and busy all the time, but the staff are always patient and friendly. Highly recommend! You cannot reserve a table in advance but could get placed in the queue and kill the waiting time in Tenpin next door. Well worth the wait.

5 /5 tara gordon: Popped into this Nando’s at Valley Park with my family and had a really good experience. The place was clean and had a nice relaxed atmosphere, even though it was fairly busy. Food was exactly what you want from Nando’s — hot, fresh and full of flavour. Chicken was cooked perfectly and the sides were spot on. We were greeted by Jayden - he was so friendly, all the staff were tbh. Food came quick and everything ran smoothly from ordering to getting our food. Kids loved it! Overall, a solid visit and I’d happily come back again.

5 /5 Russell Profitt: Food came out hot, fresh and very quickly! Staff member “John” was very friendly, polite and even took time out to help me put my Nando’s card on my phone wallet as I’m bit behind the times lol All in all a nice lunch, with good service!