1 /5 Sama: From the moment me and my family stepped in, we were made uncomfortable by a tall arab looking guy who was doing too much. He was insisting on specific seating and dismissive of our preferences insisting it "will be busy soon" despite many empty tables. The staff really need re-training in their customer service approach. Very awkward and uncomfortable. The short chubby asian girls with fake curly ponytail has rude expressions, does not talk when spoken and her manner is cold. Most of our food arrived burnt, many many items missing and portion size is smaller than other nandos locations (despite them insisting it is standard with barely any seasoning unless sprinkling on 2 fries is standard and other fries not even seasoned). Our salad was customised (feta cheese removed) despite not asking for that. We had one whole meal missing, sides missing and how is it possible food can be cold if it has come straight from the kitchen. The food had to be taken back and re-done, they returned with our missing items. No communication within the team. Rude rude staff members. Will not be returning, if you like your vibe and you like good-mannered staff, this is not the place.