1 /5 Muhammad Kashif Memon: I found a paper- or polythene-looking piece inside my beef smash burger after eating half of it. This was extremely unhygienic and disturbing. I immediately spat the food out and showed it to the staff member at the till, but he was unapologetic and rude, showing no concern whatsoever.
The food quality is pathetic, and the complete lack of professionalism made the experience even worse. I have a video recording as evidence. It’s shocking that such poor hygiene standards are being allowed, and it raises serious concerns about food safety compliance. I will never be returning.