2 /5 barbara ellis: Read to the end...
I ordered buffalo fries, as they come with Stilton; I LOVE cheese!
I requested the hot sauce be put on the side as I dont like hot sauce but my husband does. When the food arrived the hot sauce was all over it. The waitress realised her mistake and said shed take it back and bring another one. We mentioned the beer wed ordered that hadnt arrived, she said shed get that too.
When she returned empty handed, she said theyd run out of beer and Stilton. My husband ordered a Guinness, I said a different type of cheese would be fine as a substitute for the Stilton.
She came back with a new set of fries but no cheese. I queried the lack of cheese and she said she could replace it again. I said no need, Id just take a pot of cheese and sprinkle it on by myself. She said shed go and get some. She then proceeded to clear tables.
When she was close enough I asked if shed managed to source cheese and she said shed go and check. My food was nearly finished when she came back and produced a pot containing...
A single slice of processed burger cheese.
When we looked at her in disbelief, she said theyd run out of cheese.
5 minutes later she bought out the food for the table next to us. Hunters chicken, covered in... normal cheese!
Very weird, very disappointing service. No offer of a discount or something complementary. Wont be visiting again.