3 /5 Danny Bee: Not sure where to begin, we were a table of 9, due to some members not being able to attend for a party of 12, we where quickly seated and everything seemed fine. Drinks ordered taken and this was the start of what could only be described as an abysmal service. The waiter who I assume may have been a manager or possibly the responsible member on shift had all but 1 of the drinks correct. This was quickly corrected and then our food orders were taken. All seemed ok however only 8 persons received their starters, after 5 minutes we had to ask where the other starter was, the waitress didn’t know and quickly checked with the kitchen. Returning to advise it would be two minutes; this arrived with no issues. Mains arrived only 8 of which one of the Al Forno Dishes didn’t arrive with the others. The waiters said sorry and advised it would be 2 minutes, 7 minutes later the male waiter or manager on duty had to be flagged down to advise that the main was missing he said sorry and checked with the kitchen and advised they where doing the main now. When it arrived the middle was frozen. Clearly indicating that the food isn’t cooked fresh, a massive drop by Prezzo! The gentlemen kindly took it away after being flagged down and said a fresh one would be cooked, he kindly offered a free wine and took the main off the bill due to this. On clear observation the female waitresses seemed more bothered about hanging around the bar gossiping about guests and our table due to the issues being faced and another table experienced the same. By this point we found the funny side of it as we have been here a few times before with no issues until recently. I found the lack of service and attention to detail to be beyond a joke and only the man on duty seemed bothered or apologetic. I don’t know what’s happened to Prezzo Reading but it’s clearly going down hill. I won’t be returning or recommending others to return due to such an awful experience…. Only good thing was the food for those of us that received our meals on time and with no issues.