Warren House Hotel - (Near Kingston upon Thames, london)

5 /5 Pratheeksha: Our stay at Warren House, Kingston was absolutely amazing! The hotel gives a wonderful countryside feel while being conveniently close to London. The interiors and garden area have a charming vintage atmosphere, making the whole place feel cozy and elegant. The staff were incredible—friendly, attentive, and always ready to help. Thanks to Vishnu, Justin, Arun, Kripa, Mani, Robert. Our room was perfect, beautifully prepared, and check-in was seamless. My son had a blast swimming, and the Christmas decorations were stunning, adding a magical festive touch. The live breakfast counter was fantastic—they served hot waffles, omelettes, and more, all freshly made. Staying through the New Year celebrations was extra special, and the location couldn’t have been better—just a short walk to the train station for an easy trip to London to see the fireworks. A truly wonderful, family-friendly experience. We can’t wait to return!

1 /5 Gurdeep Lall: I recently stayed at **Warren House Hotel** while attending a match at **Twickenham Stadium** for the Six Nations, and unfortunately the experience fell well short of expectations for a 4-star hotel. On entering the room, we were hit with what can only be described as sauna-like conditions. The thermostat had been set to 31°C by someone prior to our arrival, making the room unbearably hot. We had to wait quite a while for it to cool down to a comfortable temperature, which isn’t the welcome you hope for after a long day. The bed was easily one of the most uncomfortable I’ve ever slept in — far too firm, with equally awful pillows that offered little to no support. A good night’s sleep is one of the basics of any hotel stay, and this was a real let-down. The TV reception was shocking. The signal kept dropping out, making it almost impossible to watch anything without constant interruption. On top of that, the shower gel in the bathroom was completely empty — something housekeeping should absolutely be checking as standard. There were a few positives. The room itself was a reasonable size, breakfast was okay (nothing spectacular, but not offensive either), there is ample parking on-site, and the location is convenient for Twickenham. However, what really compounded the disappointment was the staff attitude. Everyone we encountered seemed rather lacklustre — no smiles, no sense that anyone was particularly pleased to be there. When I raised the issues, I was simply told to email in and that I’d be “looked after” if I came to stay again — which, after this experience, I won’t. There was no immediate attempt to resolve the problems, no apology of note, and no offer of compensation or meaningful remedy. Overall, not the standard I would expect from a 4-star property, and sadly not somewhere I’d choose to return to.

5 /5 Vanessa Pitt: The room was nice and clean. The beds were comfortable to sleep in. The air con system worked well and the controls were modern and easy to use with the temperature adjusting quickly between warm and cool. The bathroom was nice and modern and well lit. It was a little cooler temperature-wise in the bathroom as it had a small single-glazed window (its an old building). There is reserved parking near the entrance of the hotel and overflow parking a shorter walk away within the grounds.

5 /5 Florence Steph (Steph): My husband & I held our wedding at Warren House Hotel. Everything from the welcoming accomodating staff, delightful food & beautiful Victorian venue made our day a forever treasured memory! A big thank you to Kripa the manager for coordinating our wedding. Highly recommend a visit. The afternoon tea here is also wonderful.

4 /5 Slimfrank: Context - stayed 1 night in a triple room with my wife and child. Had breakfast, arrived by car. Pros Ample parking Beautiful settings with neat well kept gardens. Well decorated rooms. Modern manor house vibes throughout. Priced very competitively with other places in Kingston upon Thames. The triple room was spacious, well stocked and well designed. Cons *Service although friendly was slow and disconnected. For eg, we paid for breakfast on arrival but then after breakfast was asked to pay. Its like the systems arent talking to each other. * some things in our room didnt work as expected. There was a smart tv but we couldnt cast our phones to it and more importantly our AC didnt work. We did call room service to sort it out. A man did come and acknowledged we had a problem but there was no resolution during our stay. Verdict It really is a beautiful place. With a few tweaks I think it has all the potential to be 5*. Its rare i am in this part of the capital but can see myself staying again someday