2 /5 sanaz: We booked this well-known old restaurant for my birthday on Aug 2025. One of the dishes we ordered was deep-fried prawns wrapped in shredded pastry. The first piece was nice, but in the second one I found a black hair wrapped with the pastry. I called a waitress, who took the plate and apologized.
A little later, the manager came over, smiling, and said that if the hair had been from their kitchen it would have burned during deep-frying, which I found dismissive. I explained that it wasn’t my hair, as mine is longer and thicker, even the hair was within the shredded pastry that I cant do that!!! and that they shouldn’t suggest it came from anywhere else.
Later, to test the manager’s claim, I personally deep-fried two of my own hairs — and nothing happened to them. They remained intact after frying, which shows the manager’s explanation was not accurate. I have uploaded everything here!
They eventually took the plate away but did not replace the dish. Instead, they gave us only a 10% discount on the bill, which felt inadequate for both the situation and the manager’s attitude.
Overall, my expectations were higher, given the restaurant’s reputation and high prices. However, the food quality was very average and not worth the cost. I left disappointed with both the experience and the service.
