1 /5 Yash Kacha: SERIOUS DIETARY FAILURE — EVEN ONLINE ORDERS IGNORED
We ordered a vegetarian Brie sandwich through the website specifically to avoid any miscommunication at the order station. Despite this, bacon was still added because the kitchen assumed it “must come with bacon.”
This is completely unacceptable. We clearly ordered vegetarian and we do not eat bacon for religious reasons. This should be treated with the same seriousness as a food allergy, not guessed or overridden by kitchen assumptions.
The fact that this happened despite ordering online makes it even more concerning. This was not a misunderstanding - it was a failure to respect clear dietary instructions. An upsetting and avoidable experience that shows a lack of care and proper food-handling standards.