1 /5 Kimberley Clarke: After persuading my partner to go directly to the restaurant, we checked the website for the menu and saw an offer, 20% off delivery over orders for £20. We rang to order and after saying what we would like ( we rang to ensure a certain ingredient was not on the food ), we asked if the price included the 20% discount. To be told there is no discount unless cash and collect, not delivery. After being passed to a manager, he eventually said they would include a free drink and poppadoms.
After trying to reason with the manager, who insisted there is no discount we put the phone down.
With in moments, they called back, and I answered, we used my phone to place the call, giving my partners number as a contact. As soon as I said hello, they hung up with out saying a word and called back on my partners phone
The manager said they agree to the 20% discount and the cost was near £60 with the discount. As soon as we said and thats with the discount, they hung up again.
Its a real shame as I was looking forward to trying them...
Update: Thanks for your response. I trust you record your phone calls so you can confirm there was no reference to ordering via the website during our conversation. Also, please dont judge people and assume anything about them, stating publicly that we dont have money just makes you look a fool.
Have a great evening.